IS YOUR FACEBOOK BUSINESS PAGE ACTIVE ENOUGH??
➡️Some pages specifically e-commerce focus on selling their products on Facebook through ads and do not pay much attention ??♀️to customer services.
➡️On Facebook responding to messages is a type of customer service every business page should take care of.
➡️Whenever a potential customer visits your page via ad or any other way and find the?? “VERY RESPONSIVE BADGE” with your details they tend to send you a message. This makes you one step closer ?to convert them as you’ll solve their queries immediately.
➡️With this badge visitor can also make out that you are not just active on advertising but are available ??as well.
➡️Having “typically replies within an hour” or “typically replies within a day” is not that bad but you must take steps to become “very responsive✅”
➡️Having “away” badge is not recommended at all. This could also leave a negative ?? impact on your visitor.
Which badge do you have on your page?
Shruti bubna Fb post
Shruti Bubna is a digital marketer by profession. Along with her full time duties as a professional digital and social media marketeer, she continues to be a student and a learner of this ever evolving field and takes active interest in spreading knowledge and skills of this domain through her writing and speaking engagements.
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