admin IS YOUR FACEBOOK BUSINESS PAGE ACTIVE ENOUGH??
Some pages specifically e-commerce focus on selling their products on Facebook through ads and do not pay much attention ??
to customer services.
On Facebook responding to messages is a type of customer service every business page should take care of.
Whenever a potential customer visits your page via ad or any other way and find the?? “VERY RESPONSIVE BADGE” with your details they tend to send you a message. This makes you one step closer ?to convert them as you’ll solve their queries immediately.
With this badge visitor can also make out that you are not just active on advertising but are available ??as well.
Having “typically replies within an hour” or “typically replies within a day” is not that bad but you must take steps to become “very responsive
”
Having “away” badge is not recommended at all. This could also leave a negative ?? impact on your visitor.
Which badge do you have on your page?
Shruti bubna Fb post
Shruti Bubna is a digital marketer by profession. Along with her full time duties as a professional digital and social media marketeer, she continues to be a student and a learner of this ever evolving field and takes active interest in spreading knowledge and skills of this domain through her writing and speaking engagements.
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Shakeel Anjum
www.facebook.com/shakeelnetwork
Cyber law consultant and Techies journalist